Peter McLean’s Monday Morning Mission – 23/10/2017

Peter McLean’s Monday Morning Mission – 23/10/2017

I have been on extended holidays with my family (hence the Missed Monday Morning Missions) and was reminded of the power of customer service. We had one longer trip and stayed at a hotel we have used before. The hotel is in need of a refresh … Why stay there if it isn’t quite great enough? It offers enough features and location to make it valuable to us and has a good buffet breakfast meal on the weekends, but more importantly it’s the staff that bring us back.

Peter McLean’s Monday Morning Mission – 16/10/2017

Peter McLean’s Monday Morning Mission – 16/10/2017

I have been on extended holidays with my family (hence the Missed Monday Morning Missions) and was reminded of the power of customer service. We had one longer trip and stayed at a hotel we have used before. The hotel is in need of a refresh … Why stay there if it isn’t quite great enough? It offers enough features and location to make it valuable to us and has a good buffet breakfast meal on the weekends, but more importantly it’s the staff that bring us back.

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